Under applicable law, we are obliged to inform consumers of the existence of the European Online Dispute Resolution Platform, which can be used to resolve disputes without the need to go to court. The European Commission is responsible for setting up the platform. The European Online Dispute Resolution Platform can be found here:http://ec.europa.eu/odr

Note on § 36 VSBG: We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.